1. How long does shipping take?

• Shipping times may vary depending on your location. Typically, orders are processed within 1 business day, and delivery takes between 1 to 3 business days for the UK and 2-5 business days for the USA.

2. How do I choose the right size for my Solemate insoles?

• Solemate insoles are available in sizes US 3 / UK 4 to US 12 / UK 10. Simply select the size that corresponds to your shoe size. If needed, trim the insoles along the marked lines for a perfect fit.

3. Can I use Solemate with any type of shoe?

• Yes, Solemate are versatile and can be used with various shoe types, including athletic shoes, casual shoes, and work shoes.

4. How do I clean my Solemate insoles?

• Simply remove them from your shoes and hand wash with mild soap and water. Allow them to air dry before placing them back in your shoes.

5. Do Solemate insoles help with specific foot conditions?

• Yes, Solemate insoles are designed to provide relief from various foot conditions, including flat feet (Pronation), bunions, arthritis, diabetes, Plantar Fasciitis, Achilles Tendonitis, and Ball of Foot pain.

6. Are Solemate insoles suitable for all seasons?

• Yes, Solemate insoles feature a breathable and sweat-absorbent design, making them suitable for all seasons. They keep your feet cool and dry in summer and provide warmth in winter.

7. Can I use Solemate insoles for sports activities?

• Absolutely! Solemate insoles are suitable for all kinds of sports, providing shock absorption, cushioning, and support during physical activities.

8. How long do Solemate insoles last?

• With proper care, Solemate insoles are durable and designed to last for an extended period, even with regular use.

9. Do Solemate insoles address the root cause of foot pain?

• Yes, Solemate are uniquely developed to balance the load on your feet, addressing the root cause of foot pain. The ergonomic design and special inserts enhance cushioning and support specific areas of the foot.

10. Can I return my Solemate if they don't meet my expectations?

• Yes, we offer a satisfaction guarantee. If you're not completely satisfied with your Solemate insoles, please contact our customer support for assistance with returns and exchanges.

For any additional questions or concerns, feel free to reach out to our customer support team at hello@solemate.shop